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Privacy policy

Privacy statement Loukadesign

Privacy-sensitive data, or personal data, is processed through our webshop. Loukadesign considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that:

  • weclearly statewithwhat purposeswe process personal data. We do this through this privacy statement;
  • we ourrestrict collection of personal datato only the personal data that is necessary for legitimate purposes;
  • we will send you firstasking for permissionto process your personal data in cases where your consent is required;
  • wetake appropriate security measuresto protect your personal data and also requirements of parties that process personal data on our behalf;
  • we respect your right to yourto provide, correct or delete personal data at your request.

Loukadesign is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 02-05-2018.

Use of personal data

When you visit our webshop, we obtain certain information from you. This can be personal data. We only store and use the personal data that you provide in the context of the service you have requested or of which it is clear that they are provided to us for processing.

We use the following information for the purposes stated in this privacy statement:

  • Name and address details
  • telephone number
  • Billing address
  • E-mail address
  • Payment details
  • IP address
  • Order history

Access account environment

With our customer account you can access a management environment where you can set, enter and change data yourself.

Purposes

  • Processing order
    In order to process the order correctly, we use your name and address details.
  • Handling payment traffic
    We use your payment details to process the payment correctly.
  • Communication
    We use your personal data / contact details to facilitate communication regarding your order and / or other questions.
  • Implementation of legal obligation
    In order to comply with our legal obligation, we keep your order history including payment details within the set legal term.
  • Marketing (if consent)
    In order to provide you with personal offers, we use your personal data / contact details. These data are only used if you have given permission for this.
  • Fraud prevention
    If there is a legitimate interest, we use your IP address, address details and payment details for the purpose of fraud prevention.

If this is necessary for the proper handling of your order, we can also provide your personal data to third parties. You can read more about this in this privacy statement.

Advertisement

After your permission, we can inform you of promotions, offers and campaigns of Loukadesign on third party websites and via e-mail marketing.

Contact and newsletter

We offer the possibility to ask questions through our webshop through various channels (such as e-mail, telephone, WhatsApp and social media). You choose which information you provide. The data you send us will be kept for as long as is necessary for the complete answering and processing of your question.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link with which you can unsubscribe.

Publication

We do not publish your customer data.

Provision to third parties

We can pass on your data to our partners. These partners are involved in the implementation of the agreement and may under no circumstances use data for purposes other than those stated by us. The safe processing of your data is guaranteed by a processor agreement between Loukadesign and the partner.

Social media buttons are included in our webshop. These buttons only provide a link and do not pass on any personal data to third parties. With the option to log in via a social media account, the email address associated with the user account is passed on from the social media party.

Cookies

Loukadesign uses 1st and 3rd party cookies. We understand the use of our webshop as permission for the use of cookies.

You are free to disable cookies through your internet browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies about the use of cookies and applications. However, we do not have full control over what the providers of these applications themselves do with the cookies when they read them. For more information about these applications and how they deal with cookies, please refer to the privacy statement of these parties.

For more information about our cookies, please refer to usCookie Policy

Google Analytics

We use Google Analytics to keep track of how visitors use our website. We have entered into a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the information obtained for other Google services. Finally, we let the IP addresses anonymize.

Integration of the Trusted Shops Trustbadge

The Trusted Shops Trustbadge is integrated in order to display the collected reviews of Trusted Shops on the website.

After balancing our various interests, this protects the legitimate prevailing interests for optimal marketing of our offer. The Trustbadge and the services advertised with it are a product of TRUSTED SHOPS GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany. When a Trustbadge is requested, the web server automatically saves a so-called server log file in which your request is documented with, for example, your IP address, the date and time of the request, the amount of data sent and the name of your internet provider (access data). These access data are not processed and are automatically overwritten no later than 7 days after your last visit to the page. Other personal data will only be passed on to Trusted Shops if, after placing an order, you choose to use the Trusted Shops products or if you are already registered to use them. In this case, the contractual agreement between you and Trusted Shops applies.

Security

We take security measures to limit misuse of and unauthorized access to personal data.

Retention periods

The personal data described above will be kept for as long as necessary to process your order (s), including warranty, unless there is a legal obligation that requires longer storage (such as the fiscal retention obligation).

Websites of third parties

This privacy statement does not apply to third party websites. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

Access and change your data

For questions about our privacy policy or questions about access and changes to (or deletion of) your personal data, you can contact us at any time using the information below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or state with reasons that you want us to restrict the processing of personal data.

To prevent abuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your internet browser. If the data is incorrect, you can request us to change the data or have it removed.

Dutch Data Protection Authority

Of course we are happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details

Loukadesign
Seagull 115
9354 TN Zevenhuizen (Gn)
info@loukadesign.nl 
(+31) 622 232 703